Library Rules and Regulations



National Library of Public Information
Rules and Regulations



Revised and promulgated on January 11, 2013 pursuant to NLPI Review
Correspondence No. 1020000249



I.

The National Library of Public Information Rules and Regulations have been established in accordance with Article 8 of the Library Act.



II.

Opening hours:


(i) Reading Rooms and Services (including Liming branch libraries): Tuesday to Saturday: 9:00 a.m. to 9:00 p.m. Sunday: 9:00 a.m. to 5:00 p.m. Reading rooms and various facilities will not be accessible 30 minutes prior to the Library's closing time.
(ii) Reading Rooms (4th & 5th floors of the Main Library): Tuesday to Saturday: 9:00 a.m. to 8:30 p.m. Sunday: 9:00 a.m. to 4:30 p.m.
(iii) Children's Learning Center: Tuesday to Saturday: 9:00 a.m. to 8:00 p.m. Sunday: 9:00 a.m. to 5:00 p.m.
(iv) Study Room (Main Library): Tuesday to Saturday: 8:00 a.m. to 9:00 p.m. Sunday to Monday: 8:00 a.m. to 5:00 p.m.
(v) Chunghsing branch libraries
 
  • Periodicals & Newspaper Reading Room: Tuesday to Saturday: 9:00 a.m. to 9:00 p.m. Sunday: 9:00 a.m. to 5:00 p.m.
    Study Room: Tuesday to Saturday : 9:00 a.m. to 9:00 p.m. Sunday : 9:00 a.m. to 5:00 p.m.
    Reading Services: Tuesday to Saturday : 9:00 a.m. to 8:00 p.m.
    Sunday : 9:00 a.m. to 5:00 p.m.
    Children's Room: Tuesday to Saturday : 9:00 a.m. to 6:00 p.m.
    Sunday : 9:00 a.m. to 5:00 p.m.
(vi) Opening hours for the Micro Library will depend on its location.
(vii) The Library (with the exception of the Study Room) will be closed to the public on Mondays and statutory holidays.


III.

Refer to the NLPI's Library Card Application Guideline for library card application.



IV.

Borrowing of materials and information equipment


(i) The patron is required to present their Library Card when borrowing library/audio-visual materials in person. If the patron is unable to do so in person, they may authorize their spouse, lineal relatives or siblings to borrow the material on their behalf with proper documentations. However, the original card holder shall be held for any loss or damage sustained by the items borrowed.
(ii) The loan of materials shall be implemented in accordance with pertinent copyright regulations. Minors below the age of 18 may not borrow materials with contents intended for adults only. Age restrictions for the loan of audio-visual materials shall be implemented in accordance with The Measure Governing the Rating Systems of Publications and Pre-recorded Video Programs.
(iii) Borrowing library materials
 
  • Check out: Each patron may borrow up to 15 books each time for a period of 30 days.
  • Renewal: Patrons may renew their loan of materials through the Online Catalog of the Library Website or in person at the circulation desk prior to the due date. Each loan may be renewed once (with the borrowing period extended for another 30 days, starting from the day of renewal).
  • Items returned may not be borrowed on the same day of their return. Items must be shelved before they can be borrowed again.
  • Visually impaired patrons may borrow materials through telephone, mail and fax.
(iv) Borrowing audio/visual materials
 
  • Viewing & listening in the Library: Only materials licensed for public broadcast may be played in the Library at the Multimedia Service Center.
  • Check out: Each patron may borrow up to 5 items (combined total across all consortium libraries). Physically/mentally impaired NLPI Card holders (visually impaired patrons excluded) may borrow up to 6 items for up to 14 days. Visually impaired patrons may borrow up to 12 items each time for up to 30 days.
  • Renewal: Patrons may renew their loan of materials through the Online Catalog of the Library Website or in person at the circulation desk prior to the due date. Each loan may be renewed once, with the borrowing period extended for another 14 days (30 days for visually-impaired patrons, starting from the day of renewal).
(v)    Document retrieval service
  • Document retrieval service from the closed stack collection is available at the Library. Each patron may request up to 4 items in total.
  • Refer to the Guidelines of Document Retrieval from Closed Stack Collection for more information.
(vi) Reservation service
 
  • Books and audio-visual materials that have been checked out by another patron or on display may be reserved through the Library's Online Catalog system. Reservation is limited to 4 books and 2 audio-visual materials (including consortium libraries).
  • Items reserved or retrieved may be kept up to 7 days at the Library. Reservations/retrievals shall be rendered null with a record of violation if the patron fails to collect the item within the waiting period. Patrons with more than 3 violations within a year will have their reservation privileges suspended for 60 days (or pay a fine of NT$ 60).
  • Patrons may ask their lineal relative/sibling to collect reservation slips on their behalf by presenting proper documentation. However, the original card holder will be held liable for any damage to the borrowed item.
  • Materials in the Micro Library may not be reserved.
  • Inter-library reservation service is limited to NTL Main Library and its branches; reservations across consortium libraries will not be entertained.
(vii)  Patrons may not renew, loan, reserve or retrieve items if they have overdue loans/unpaid fines or have their privileges still under suspension. One may not renew or borrow items that have already been reserved by another patron.
(viii) Returning service
 
  • Patrons may use the automatic book return machine or the return box to return books and audio-visual materials from the Library. Please use the return box when the Library is closed.
  • To return books via mail, please send the item by registered mail and note "Book Return via Mail" on the package. The postmark will be noted as the date of return.
  • Inter-library book returns may be carried out at the Main Library, Liming branch and consortium libraries; audio-visual material returns of the Main Library and inter-library book returns of the Chunghsing branch may be carried out only at the Main Library and Liming branch.
  • Patrons may use the Micro Library for book returning purposes (excluding audio-visual materials).
  • Visually impaired patrons may use NLPI's Special Mail Package for the Visually Impaired to return borrowed items without postage fees.
(ix) The following books and materials may only be accessed in the Library only and cannot be checked out:

  • Newspapers and periodicals (excluding outdated publications and materials at the Children's Learning Center).
  • Reference books, special archives, doctoral dissertations and Master's theses, government publications, Taiwan materials, materials in the Seniors' Section, Multicultural Service Section (excluding materials classified under American Corner in Taiwan) and other official materials.
  • Access to thread-bound books and old Japanese materials shall be implemented in accordance with the Library's Management Guideline for the Preservation and Maintenance of Special Library Materials and the Guideline for the Special Preservation and Maintenance of Library Materials.
(x) Item loss and late returns

  • Loss and damage
    • Before borrowing a book, patrons should inspect the book for torn pages, remarks, damages, written remarks, lost pages, stains, loose pages, mildew, cuts and so forth and inform the librarian regarding the condition of the book upon borrowing. Patrons will be held liable for the compensation of items with the aforementioned damages upon return.
    • In the event of loss or damage of books/audio-visual materials, patrons should buy the same book/material, or of a later edition or the audio-visual material of the same license. If the lost book is no longer in print, patrons will be required to pay twice of the item's fixed price in cash (patrons will be required to pay the fixed price for the books if borrowing from Chunghsing branch before June 11, 2012); the fixed price for audio-visual material. For items without a fixed price, the compensation will be calculated based on the suggested price available on the Library's system.
    • For loss or damage of one volume or more volumes in a series, the compensation shall be twice the amount of the volume's average price (patrons will be required to pay the fixed price for the books if borrowing from Chunghsing branch before June 11, 2012). For audio-visual materials, the compensation will be calculated based on the average price.
    • Patrons may not request for a refund of compensation paid to the Library for lost books/audio-visual materials after receiving the payment slip from the Library.

  • Overdue
    • Suspension of borrowing privileges is calculated based on the number of overdue items X the duration of the late return (on a per-day basis). Alternatively, patrons may pay a fine of NT$ 1 in exchange for each day of privilege suspension. The calculation of privilege suspension and overdue charges is cumulative.
    • Patrons' borrowing privileges shall be suspended for 1 day for each day of late return (per volume)/2 days for each day of late return (per audio-visual material). The maximum duration of privileges suspension is 180 days.
    • Patrons' borrowing and reservation privileges will be restored once their privilege suspension duration has expired/their fines have been paid.
(xi)

Patrons are expected to return books and audio-visual materials (attachments included) they have checked out within 3 days of notification from the Library under special circumstances.
(xii)


Patrons may pay a fine of NT$ 1 in exchange for each day of privilege suspension for information equipment (including laptops and e-book readers) loan services. The maximum duration of privileges suspension is 15,000 days.
(xiii)



Patrons may use the Library's system or contact the Library to check their personal borrowing/reservation/return record. The Library will also send relevant notification via text message/email to patrons. Patrons may not use the excuse of not having received the Library's notification to be exempted from the penalty and liability for late return/violation.


V.

Loan of Self-Study Room and other reading spaces in the Library


(i) Seats in the Study Room may be reserved online or registered in person at the Library. Holders of NLPI Library Card/Taichung Public Library Consortium Card may access the "Seat Reservation System" to reserve their seats. Any user leaving his/her seat for more than 1 hour shall forfeit his/her right to the seat.
(ii) Children below the age of 6 must be accompanied by an adult to enter the Room. The Library will not be held responsible for the care of children.
(iii)

The use of various reading spaces in the Library shall be compliant to respective guidelines for facility use.
(iv)



All patrons shall demonstrate appropriate conduct in the aforementioned facilities and refrain from making noise, eating, solicitation and other inappropriate behavior. Telecommunication devices such as mobile phones should be set to vibrate or mute in the Library.


VI.


Online information services


(i) The Library offers wireless internet access, workstations and various databases for the convenience of patrons. All patrons are expected to observe relevant regulations governing the use of these services.
(ii) Patrons must first verify their identity in order to access the Library's wireless network.
(iii) Patrons may not use the Library's workstations to visit inappropriate websites and shall be held fully liable for all legal responsibilities for their actions. Patrons are also reminded to be careful with their personal information to prevent theft of confidential information.


VII.

Others


(i) Users shall adhere to pertinent copyright laws and other relevant regulations. Violators shall be held liable for all legal responsibilities for his/her actions.
(ii) Pursuant to the Tobacco Hazard Prevention Act and to ensure patrons' comfort and safety in the Library, smoking is strictly forbidden in the Library (including the public area). Consumption of alcohol, inappropriate attire, disturbance of peace and pets are also prohibited.
(iii) Patrons shall take care of their own books and other valuables while in the Library; the Library shall not be held responsible for the loss of any personal belongings.
(iv) Group visitors may make appointments to visit the Library via mail/Internet/telephone. Photography is not permitted in the Library; for special requests, please ask for permission before taking pictures in the Library.
(v)




The Library provides a variety of services including reference information, assistance with online database use and reference inquiry services in written/verbal/telephone and email. In addition, the Library also offers inter-library borrowing and photocopying of relevant literatures. However, the aforementioned services do not include the appraisal of ancient relics, medical/legal counsels, translation, school work and response to other inappropriate questions.
(vi)



For damage done to the Library's book collection, audio-visual materials, facilities and/or equipment, the Library shall appraise the severity of the damage and suspend the responsible patron's borrowing rights or require compensation in accordance with pertinent laws and regulations.
(vii)

Patrons may not use wall outlets to charge their electronic devices in the Library with the exception of the NB/Tablet PC area.
(viii)

Violators of Library regulations may be asked to leave the Library or have their privileges suspended temporarily. Serious offenders will be reported to law-enforcement authorities.
(ix) In the event of emergency, please follow librarians' instructions for escape/evacuation.


VIII.


These Guidelines have been submitted to the Director of the National Library of Public Information during the Library Affairs Meeting for approval prior to promulgation.