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FAQs

2021-02-17

Can I change the library for pick-up after I make a reservation? If the book is in another library, how long will it take to be sent to the library for book pick-up?

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Since you made a reservation, you cannot change the library for book pick-up, please cancel the reservation and reserve again. If the reserved book has been sent into the transfer process or is ready for pick up, you cannot cancel the reservation. The reservation data will be transferred between libraries. And the transfer process may take about 14 working days.
Note:
 
The inter-library reservation service for books and audio-visual materials is available between the Main Library, Liming Branch and Chung Hsing Branch.
  1. For books and audio-visual materials with status "On loan," you may select any one of the libraries for book pick-up when you are making a reservation.
  2. For books and audio-visual materials with the status of "Available," the material is available for Cross-Library Retrieval Request. You must select a library other than the one where books and audio-visual materials are being stored for book pick-up.
  3. For books and audio-visual materials that are stored in the Closed Stacks, no matter if they are borrowed, you may select any one of the libraries for book pick-up when you are making a retrieval request.
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